Assignment #4: KM Process – Individual

Assignment #4: KM Process – Individual

Read the following articles:

• APQC Connecting People to Content – Study Overview  (attached)
• A strategic risk approach to knowledge management (attached)
• BPM for Knowledge Workers:The Structural Foundations of Decision Intensive Processes (DIPs) -(attached)
• Case: KM-Danone-2011 (attached)

Individually, complete the following for the Danone Case.

1. Using the Best-Practice Organizations identified in the APQC article entitled ‘ Connecting People to Content’ as a model, write two paragraphs describing Danone’s best practices.