training, managment Quiz 1 multiple choice help
training, managment Quiz 1 multiple choice help
Question 1
Training design processes should be rigid and not flexible.
True or false
Question 2
Treating employees differently based on their age, such as only inviting younger employees to attend training or development programs, can result in adverse legal consequences.
True or false
Question 3
In a learning organization, improvements in product or service quality stop when formal training is completed.
True or false
Question 4
Training and development courses are found in psychology departments at colleges and universities.
True or false
Question 5
Tacit knowledge tends to be the primary focus of formal training and employee development.
True or false
Question 6
Quality circles refer to teams that are separated by time, geographic distance, culture, and/or organizational boundaries and that rely almost exclusively on technology to interact and co
True or false
Question 7
The core value of _____ is the prevention of the occurrence of errors in a product or service rather than detection and correction.
ISD
ADDIE
PERT
Question 8
According to the ASTD competency model, foundational competencies are used to a different extent in each role or specialization by training and development professionals.
True or false
Question 9
_____ refer to teams that are separated by time, geographic distance, culture, and/or organizational boundaries and that rely almost exclusively on technology to interact and complete their projects.
Quality circles
Virtual teams
Six Sigma teams
Ad hoc teams
Question 10
Companies separate training from the human resource function because it allows the training function to be decentralized.
True or false
Question 11
Which of the following statements is true of the Instructional System Design (ISD) model?
There is a single universally accepted instructional systems development model.
The model rarely follows a neat, orderly, step-by-step approach of activities.
The model eliminates the need for trainers to provide detailed documents of each activity found in the model.
The model has no underlying assumptions.
Question 12
_____ capital refers to the sum of the attributes, life experiences, knowledge, inventiveness, energy, and enthusiasm that the company’s employees invest in their work.
Intellectual
Human
Customer
Social
Question 13
The ADDIE model is most closely associated with:
employee training and development.
diversity management.
employee recruitment and selection.
quality management.
Question 14
_____ involves highly trained employees known as Champions, Master Black Belts, Black Belts, and Green Belts.
Six Sigma
Lean manufacturing
Instructional System Design
Just-in-time
Question 15
_____ refers to the process of moving jobs from the United States to other locations in the world.
Inpatriation
Job rotation
Offshoring
Insourcing
Question 16
Which of the following statements is true of training?
The reporting relationship between human resource management and the training function is standard across companies.
Including training as part of the human resource function allows the training function to be decentralized to better respond to unique needs in different business units.
Organizational development professionals are seldom responsible for training.
For training and development to succeed, employees, managers, training professionals, and top managers all have to take ownership.
Question 17
The fifth step in the training design process is to develop an evaluation plan that involves identifying:
an appropriate training method.
the requirements for training.
employees with motivation and basic skills.
the types of outcomes training is expected to influence.
Question 18
Which of the following is true of tacit knowledge?
It is easily codified and transferred from person-to-person.
Formulas and definitions are examples of tacit knowledge.
Formal training and development programs limit the extent to which tacit knowledge can be acquired.
It cannot be shared through employee personal interactions with peers, colleagues, and experts.
Question 19
A(n) _____ is an example of tacit knowledge.
employee’s experience
business process
flowchart
formula
Question 20
There is not one universally accepted instructional systems development model.
True or false