Review the Danone case, and work with your group members to respond to the following questions.
1. Using the values of KM you found in your searches in Week 1 Discussion, describe whether Danone created those values through their KM initiatives. If they did not create value, explain what could have been done differently to create value.
2. Based on what you know now about business processes from Chapter 1 Introduction and the BPT article ‘The Fusions of Process and KM” and about the relationship between KM and BPM, describe the business process that one of Danones’ initiatives is designed to support. Describe how KM could be adding value to that process.
note: the references for 1 and 2 is attached in one file.
YOU ALREADY DID THE FIRST PART OF THIS TASK.
CAN YOU MAKE THE SECOND PART?
3 PAGES ARE Enough