Improving police productivity is a difficult task for the police managers. The problem is that there are no simple answers to the difficult questions. Productivity is a complex issue requiring complex planning and managerial actions to make improvements. Advances in productivity require that attention be given to all aspects of the department. Police managers should give special consideration to operations that involve large numbers of employees who perform routine and repetitive tasks. Also functions that require a large number of hours are another area the managers can study for productivity improvement. The executive’s role in control and productivity is one of providing leadership and guidance regarding what to control, what is important to achieve, and how the organization fits into the broader framework of society. If I were the chief I would use employee incentives and awards to maintain a high level of productivity, it would be my goal to make sure all of my officers at every level knew that they were doing a good job, what, if any, changes they needed to make, and to know that they all are appreciated. I would make sure that I involved everyone in my decision making process, I would come up with my plan and present to my mid-level managers and then I would make the appropriate changes if any are needed then I would present to my line officers and make sure everyone agreed and was comfortable with it. Obviously there will be times when I have to make a decision that I cannot involve everyone in but the decisions I could allow input on I would get everyone’s input on it.
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