Business process where interests of two or more stakeholders are in opposition, writing homework help

Business process where interests of two or more stakeholders are in opposition, writing homework help

This is a 2 part question. Each part needs at least 1 source cited in APA format. Length for each part needs to be at least a half page to 1 page minimum.

Part 1:

Organizations are complex systems with multiple stakeholders. Sometimes the interests of various stakeholders can conflict. Please give an example of a business process where the interests of two (or more) stakeholders are in opposition.

Part 2:

The home page of this module identifies several measures of the learning and growth perspective, such as 

  • Real-time availability of accurate customer and internal process information to front-line employees 
  • Ability to launch new products 
  • Ability to create more value for customers 
  • Ability to penetrate new markets 
  • Alignment of employee incentives with overall organizational success factors 
  • Rates of improvement in critical customer-based and internal processes 

Consideration of these measures reveals that it can be difficult to quantify these factors. Identify one specific example of a measure of learning and growth measure that you feel could be critical to an organization, but difficult to measure.