benefits and drawbacks to using IM to communicate business messages, communications homework help

1- What are some benefits and drawbacks to using IM to communicate business messages?

2- What are the advantages and disadvantages to using a wiki for employee collaboration in a business setting?

3- What special circumstances does a communicator need to consider when delivering a negative message?

4- What are some examples of situations where a traditional print medium should be used in lieu of an electronic medium?

5- Describe three common types of routine requests.

6-Describe six common types of routine replies and positive.

7- Describe the use of social networks in business communication.

8-Explain how companies and business professionals can use information and media sharing websites.

9-List the important points to consider when conveying negative organizational news.