Read the following articles:
- APQC Connecting People to Content – Study Overview (attached)
- A strategic risk approach to knowledge management (attached)
- BPM for Knowledge Workers:The Structural Foundations of Decision Intensive Processes (DIPs) -(attached)
- Case: KM-Danone-2011 (attached)
Individually, complete the following for the Danone Case.
1. Using the Best-Practice Organizations identified in the APQC article entitled ‘ Connecting People to Content’ as a model, write two paragraphs describing Danone’s best practices.