An autocratic decision is one in which the manager makes the decision, business and finance assignment help
1. An autocratic decision is one in which the manager makes the decision. Name a workforce problem/dilemma where an autocratic decision style would be the most appropriate decision style. Briefly explain (two to three sentences) why an autocratic decision style would be the best choice for that decision.
2. Briefly describe (two to three sentences) a situation that would justify the immediate firing of an employee. Provide a specific example to help explain your answer.
3. Briefly describe the concept of passive behavior (two to three sentences). Provide a specific example of when it would be good for a manager to exhibit passive behavior and why that would be effective in that specific situation.
4. Briefly describe (two to three sentences) how empowerment can help an employee be more effective in his/her job. Provide a specific example to help explain your answer.
5. Briefly describe (two to three sentences) how job satisfaction impacts individual performance. Provide a specific example to help explain your answer.
6. Briefly describe (two to three sentences) the concept of groupthink and how it could negatively affect a groups’ decision. Provide a specific example to help explain your answer.
7. Briefly explain (two to three sentences) the concept of a grapevine communication method. Provide a specific example of when a manager to want to use a grapevine to obtain information or disseminate information.
8. Scenario: You are a manager and have assigned the group a project. Briefly explain (two or three sentences) what you will do or say when you find that one of the employees, JimBob would rather work alone than in a group and is not contributing to the group project.
9. Scenario: You are a manager of a fast food restaurant. It is lunchtime and the restaurant is full of patrons. As one of your employees is taking an order from a customer, a second customer steps to the front of the line, rudely interrupts the first customer, and demands a replacement sandwich because the one she received is not what she ordered. What will you say or do? Briefly explain (two or three sentences) why you chose that answer.
10. Scenario: You work for a retail store. A young woman is shopping in the store. You assist her with a clothing selection. She went into the dressing room to try on several outfits. When she walked out of the dressing room, she was smiling and said, “I love this outfit.” You are shocked, as it is obviously two sizes too small. What will you do or say? Briefly explain (two or three sentences) why you chose that answer.
11.Emotional intelligence is the ability to understand emotions and manage relationships effectively. Briefly explain (two or three sentences) how an awareness of emotional intelligence can improve a leader’s effectiveness. Provide a specific example to help explain your answer.
12.In the US it is illegal for employees to discriminate; however, that does not stop people from doing it. You are the manager of the department where you work, and just found out that Mohammad, the supervisor is discriminating against Jim Bob because of his ethnicity. What will you do or say? Briefly explain (two or three sentences) why you chose that answer.
13. In your opinion, does an employer have the right to fire employees who write negative things about the company on their social networking sites? Briefly explain (two or three sentences) why you chose that answer.
14. In your opinion, what is the major reason why a manager is reluctant to delegate a major project to his/her subordinates? Briefly explain (two to three sentences) why you chose that answer.
15. Provide a specific example of when a group would make a better decision than an individual employee. Briefly explain (two or three sentences) why you chose that answer.
16. Social loafing is the tendency of people to put forth less effort when they work in groups than when they work alone. As the management staff of a hotel, what will you do to reduce social loafing by the members of the housekeeping staff? Briefly explain (two or three sentence why you chose that answer.
17. Scenario: You work as the supervisor of a call center. You are observing the employees and as you walked by Sammy, she punched the button to put a customer on hold. She then sat back and mumbled, “You are obviously still angry! So, I will place you on hold for another two minutes, so you can hear soothing music to calm you down.” What will you say or do? Briefly explain (two or three sentences) why you chose that answer.
18. Scenario: You are a member of the management team at Excellent Egg Emporium, and at this morning’s management meeting you heard one of your supervisors, Eddy Egghead, whispered to another supervisor, “There is no way that I am going to promote a woman in my department. They should be at home cooking, cleaning, and taking care of their children.” What will you do or say? Briefly explain (two or three sentences) why you chose that answer.
19. Scenario: You are the office manager at a car dealership. One of the company’s customers, Punkin, was told that her car would be ready at noon. When she arrives at 12:30 PM, Punkin was told that her car was not ready, and that it would not be ready until 2:30 PM. Punkin was very upset and asked to speak to you, the manager. What will you say or do? Briefly explain (two or three sentences) why you chose that answer.
20. Scenario: You regularly attend a Monday morning management meeting held by your upper manager, Jimbo. Every week, time is wasted because two or three people discuss their weekends, sporting events, and social activities that have nothing to do with the intended purpose of the meeting. You are on a deadline for a project and do not have the time to go to the meeting, as they are rarely productive. What will you do or say? Briefly explain (two or three sentences) why you chose that answer.
