Discussion question 5
A patrol officer works 40 hours a week, of which at least 10-15 hours are legitimately spent on muster, checking the car and equipment, personal breaks, and turning in gear and paperwork. That leaves about 25-30 hours a week to response for calls for service, observe traffic, and interact with citizens. A particlular patrol officer has worked 4 weeks in a patrol zone without writing a single traffic ticket or making any arrests, or conducting any field interviews. He has zeros in those statistical categories.What organizational theory would say that his lack of enforcement actions indicates a poorly performing officer? What category would this patrol officer fall according to Chris Argyris Immaturity-Maturity theory? How would a Theory X manager characterize this officer?
